We take our responsibilities to our occupiers seriously and are committed to providing a professional and supportive service to all occupiers.
If you have any queries regarding your tenancy or you wish to speak with our accounts department concerning your rent payments, then please contact the Estate Office on 0118 930 2504.
If you need to report a repair please contact the Estate Yard during office hours (8.00 – 16.00 Monday to Friday) on 0118 930 2538.
If you experience a genuine emergency outside normal working hours, which would include defects that put the health, safety or security of yourself or another person at risk, or which have a serious adverse impact on the building, then you should contact the Estate Yard and you will be given an emergency out of hours number.
If there is no response from the Estate Yard emergency number please refer to your Estate contact sheet for contractors details or make contact with the Estate Office on 0118 930 2504.